Countryside Properties SUCKS .co.uk

		The Website For People Who Have Bought A House From Countryside Properties And Now Want It Fixed.



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CountrySide's Customer Service

For a good laugh and weep, read this extract of recent emails about Countryside’s after-sales service. It only covers about 3 months out of the 9 since we bought, but you’ll get the picture. To make sense of it, you need to know that we rented out our house after buying it (and before we realised there were problems…). MM is our tenant. He’s the one whose unprompted quote appears on the home page. Here are some more of his quotes from the Extract!

It is impossible to convey our sense of disappointment and dismay at the pathetic progress made on the 29th and 30th of March.

I do find it extraordinary how poorly organised they have been, and how bad the communication has been at times.

Here’s a typical visit (the one after the pathetic progress in late March):

Last week didn’t go at all well. They turned the water off first thing Monday to fit the glass in the bathroom. By four o’clock all we had were two dismantled bathrooms and three sheets of glass that didn’t fit.
We had all the lights checked on Tuesday and they will need to do further work on them, they will get back to us with dates.

They came back on Friday and we had no water all day and guess what, the new glass doesn’t fit and it is the wrong colour. The glass man said the paint was out of the same tin and it would dry lighter. It won’t and so they will have to come back again.

For a good laugh and weep, read this extract of recent emails about Countryside’s after-sales service. It only covers about 3 months out of the 9 since we bought, but you’ll get the picture. To make sense of it, you need to know that we rented out our house after buying it (and before we realised there were problems…). MM is our tenant. He’s the one whose unprompted quote appears on the home page. Here are some more of his quotes from the Extract!
		It is impossible to convey our sense of disappointment and dismay at the pathetic progress made on the 29th and 30th of March.
I do find it extraordinary how poorly organised they have been, and how bad the communication has been at times.
Here’s a typical visit (the one after the pathetic progress in late March):
	Last week didn’t go at all well. They turned the water off first thing Monday to fit the glass in the bathroom. By four o’clock all we had were two dismantled bathrooms and three sheets of glass that didn’t fit. We had all the lights checked on Tuesday and they will need to do further work on them, they will get back to us with dates. They came back on Friday and we had no water all day and guess what, the new glass doesn’t fit and it is the wrong colour. The glass man said the paint was out of the same tin and it would dry lighter. It won’t and so they will have to come back again.